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Back to Glossary

Follow-Up Email

An email sent after an initial communication to continue the conversation, provide additional information, or remind the recipient of a previous message. In the context of email marketing, follow-up emails are used to engage prospects, nurture leads, or prompt action from recipients who have not responded to or acted on the initial email. Follow-up emails are strategically timed and crafted to maintain interest, address potential concerns, and encourage further interaction or decision-making.

Related Terms

Cold Email

A cold email is an unsolicited message sent to introduce a product or service, build relationships, or generate leads. It should be personalized, concise, value-driven, and include a clear call-to-action.

Email Sequence

An email sequence is a series of automated emails sent at set intervals or triggers to nurture leads, engage customers, and guide them through the sales funnel with relevant content and calls to action.

Lead Nurturing

The process of developing and maintaining relationships with potential customers throughout the buyer’s journey to guide them towards making a purchase.

Leads

Leads are potential customers who show interest in a product or service and provide contact info. They are categorized by interest, readiness to buy, and alignment with the Ideal Customer Profile (ICP).

Prospects

Prospects are potential customers identified by interest, industry, or needs. They are early in the sales process and prioritized based on their fit with the ICP and likelihood of conversion.
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